Privacy policy

Last Updated: 15/09/25 This privacy policy aims to inform users of the TCC Logistics website https://tcclogistics.com about the personal data collected, its processing, and users' rights, in accordance with the General Data Protection Regulation (GDPR) effective May 25, 2018.

DATA CONTROLLER
The data controller is: TCC Logistics Address: 10, place de Joliette – Hôtel de Direction, 1st floor, 13002 Marseille, France Email: marseille@tcclogistics.com

DATA COLLECTED
We collect the following data through our website: Identification data: first and last name, email, phone Browsing data: IP address, browser, pages visited, visit duration Data submitted through forms (contact, registration, etc.)

PURPOSE OF PROCESSING
The data collected is used to: Respond to user inquiries Manage orders and deliveries (if applicable) Send information and news (if prior consent is given) Improve user experience and site performance

LEGAL BASIS
Data processing is based on one of the following legal grounds: User consent Contract execution Legal obligation Legitimate interest of the company

DATA RETENTION PERIOD
Data is kept for a maximum of: 3 years after the last contact for prospects 5 years for clients 13 months for cookies and trackers

USER RIGHTS
Conformément au RGPD, vous disposez des droits suivants : – Droit d’accès – Droit de rectification – Droit d’effacement (droit à l’oubli) – Droit d’opposition – Droit à la portabilité – Droit à la limitation du traitement Pour exercer vos droits, contactez-nous à : rgpd@tcclogistics.com

SECURITY
We implement all appropriate technical and organizational measures to protect your data.

COMPLAINTS
En cas de litige, vous pouvez adresser une réclamation à la CNIL (www.cnil.fr).